Create & Send

How to... Blocks

How to use layout, image and text Blocks to add structure to your emails and allow you to add and edit specific types of content.

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How to... Custom Blocks

How to create Custom Blocks to use over and over again, saving you time and giving you a consistent style.

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How to... Images

How to use images in your email campaigns. Upload, rename, edit, manage and link as many images as you like.

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How to... Image Editor

How to use NewZapp's built-in Image Editor to create stunning edits of any jpeg, png or gif image.

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How to... Documents

How to upload and link to any PDF documents you have uploaded and stored in your NewZapp account.

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How to... Email Details

How to enter all your Email Details. 'From Name' and Subject Line optimisation tips and character limits for all fields.

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How to... Google Analytics

How to use Google Analytics integration. Available for NewZapp Enterprise and Enterprise XL accounts only.

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How to... Navigation

How to understand the navigation panel. Your saved emails with options to add, edit or delete emails in your account.

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How to... Personalisation

How to use personalisation tags in your emails to pull in details from your Subscriber database in your NewZapp campaigns.

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How to... Send an Email

How to send an email to your Subscribers. Includes instructions on how to schedule for a time and date in the future.

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How to... Add Design

How to add design elements to your emails. Instructions on changing block and email background colours.

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How to... Landing Pages

How to use your NewZapp account to create landing pages for use with your email campaigns.

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How to... Social Blocks

With Social Blocks, Subscribers can follow your social media accounts or share the email you sent on their own feeds.

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How to... Upload your Email

How to Upload your own email. So you’ve created your own HTML template. Getting it up and running in NewZapp is easy.

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How to... Track

Your campaign results data including hotspots, clicks, opens, bounces, social sharing, email clients and devices.

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Subscribers

How to... Groups

How to use Groups to organise your Subscribers. Create, edit, manage and remove Groups of Subscribers.

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How to manage your publicly selectable Groups for Subscribers to opt into on your Subscriber Preferences screen.

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How to... Custom Tags

How to use Custom Tags to import your own style of data into your account and your NewZapp email campaigns.

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How to... Segments

How to use filters to segment based on Subscriber data and behaviour to making sending to your Subscribers more dynamic.

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How to... Active Subscribers

What are Active Subscribers? How to manage and understand the Active Subscribers in your NewZapp account.

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How to... Filter

How to filter your Subscribers to search, Group and Segment. If you have the information, there’s a filter to find it.

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How to... Use Suppression

Do you have a particular Subscriber or selection of Subscribers you don’t want to receive a certain campaign?

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How to... Remove or Unsubscribe

How to Remove or Unsubscribe Subscribers, the differences between them and which is right for the task.

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How to... Import Subscribers

How to import Subscribers into your NewZapp account either one at a time, or import in bulk using .csv, .xls or .xlsx file types.

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How to... Export

How to export a CSV file of all your Subscribers, any Group or a completely custom filtered result.

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How to... Subscriber Card

Each Subscriber has their details in a Subscriber Card, including actions useful for compliance with the GDPR.

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How to... Folders

How to organise Groups of Subscribers in Folders and Subfolders for easier and quicker navigation.

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How to... Dashboard

The Subscribers Dashboard overview shows your Subscriber gains/losses, import/export reports, and Active Subscribers.

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How to... Double Opt-in

How to set up Double Opt-in and make best use of this powerful onboarding feature via a website signup form.

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Automation

How to... Welcome Automation

Make your own masterpiece for a positive Subscriber onboarding experience with a Welcome Automation.

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How to... Birthday Automation

How to make a Birthday or Anniversary Automation and celebrate any anniversary with your Subscribers.

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How to... Automation Triggers

How to use Triggers to send your Automation emails. An overview of each Trigger Type and examples of use.

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How to... Automation Audience

How to effectively set your Automation audience. Audience type (Segment, Group or All) needs careful consideration.

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How to... Automation Steps

How to setup Automation Steps. Your Automation can contain up to 5 Steps, each consisting of an Email and a Trigger...

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How to... My Automations

On the My Automations screen you can view statistics, view Automation details or control them without opening them.

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How to... Automation Step Scheduling

How to schedule an Automation Step to ensure your emails are sent at the optimum time for your Subscribers.

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Account Settings

How to... Settings

Managing your account settings, such as low quota notifications, double opt-in & adding branding to your system screens.

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How to... Manage Users

All you need to know about your NewZapp users. Manage login sessions, add or remove users, and learn what Safety Lock is.

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Strategy

40 Key Calendar Dates

We've selected our UK top 40 important dates to help you plan out your email marketing campaigns this year.

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Email Marketing Checklist

It's vital to check your email before clicking the Send button, so go through our list and answer these questions first.

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Email Marketing 101

Your way to great campaigning. Remember, the basis of an effective email campaign is crafting an effective email.

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GDPR Resources

The GDPR is a regulation intended to strengthen and unify data protection for all individuals within the EU.

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7 ways to avoid the spam trap

Sometimes genuine emails can be marked as junk by spam filters designed to keep unwanted mail from clogging up your inbox.

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8 things you need to know

Email Marketing continues to prove its superiority in today’s modern marketing, seeing off social media and the like.

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Managing Bounces

NewZapp automatically handles email bounce-backs for you to review, correct or remove them from your subscriber database.

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Advanced

How to... Account Signup Form

Visitors to your website can use this signup form to subscribe to your NewZapp account. You can also modify it to your needs.

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How to... Account Signup in Facebook

Visitors to your Facebook page can use this signup form to subscribe to your NewZapp account.

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How to... Building Templates

The designer's guide to building templates. This guide assumes you have a good understanding of coding in HTML & CSS.

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How to...The NewZapp API

The developers' guide to the NewZapp API. Integration, keys, registered & authorised applications & call history.

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Email Building Guide

NewZapp's guide to the most important things to be aware of when designing and building HTML email campaigns.

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Email Display Issues

Businesses and consumers use a wide variety of devices, programs and apps to read emails, all of which have variations.

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Working with images in the Fixed editor

Working with images in the Fixed (not Drag and Drop) editor. A handy resource for our legacy users.

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