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Our Digital Communication Blogs have been supporting businesses with their campaign needs for over two decades.

Explore a wide range of communications resources designed to support your campaign engagement and messaging strategy.

From expert insights and practical guides to templates and case studies, find everything you need to communicate more effectively across your organisation.

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Professional header image for step-by-step guide: How to Reach Deskless Staff With Measurable QR Codes
How to Reach Deskless Staff With Measurable QR Codes
Email alone leaves frontline and deskless staff out of the loop. This playbook shows where to place QR codes, what each one should link to, and how to measure whether anyone acted....
How to Reach Deskless Staff With Measurable QR Codes
Professional header image for informative article: What UK Public Sector Email Updates Platforms Must Prove
What UK Public Sector Email Updates Platforms Must Prove
Public sector stakeholder updates demand more than a send button. This analysis sets out the hosting, data protection and measurement standards a compliant UK email updates platform should meet....
What UK Public Sector Email Updates Platforms Must Prove
Professional header image for educational tutorial: You Said, We Did: Acting on Engagement Survey Results
You Said, We Did: Acting on Engagement Survey Results
Most engagement surveys end as a report to the board with nothing visible on the floor. This post-survey playbook shows how to segment results, choose a few actions worth announcing, and reply through the same channels the survey arrived on....
You Said, We Did: Acting on Engagement Survey Results
Professional header image for step-by-step guide: How to Reach Deskless Staff With Measurable QR Codes
QR Code Campaigns That Reach Deskless Frontline Staff
Email never reaches everyone. Here is how to build a QR code campaign that puts your message on posters, payslips and noticeboards, then tracks what frontline staff actually did with it....
QR Code Campaigns That Reach Deskless Frontline Staff
Professional header image for informative article: Choosing an Internal Comms Email Platform: 9 Questions
Choosing an Internal Comms Email Platform: 9 Questions
Every internal comms email platform demo looks the same because the feature lists are the same. The differences that decide your procurement sit in data hosting, lawful monitoring, engagement evidence and audit records....
Choosing an Internal Comms Email Platform: 9 Questions
Professional header image for comparison analysis: Internal Communications Platform vs Internal Email Software
Internal Communications Platform vs Internal Email Software
Email software sends. A platform measures. This guide draws the line between internal comms email software and a genuine internal communications platform, so UK IC teams know which one to buy....
Internal Communications Platform vs Internal Email Software
Professional header image for informative article: How to Measure Employee Engagement Without Another Survey
How to Measure Employee Engagement Without Another Survey

If your annual engagement survey lands months after the fact, you are not measuring employee engagement in real time. You are reviewing history. Low response rates, delayed analysis, and survey fatigue can leave leaders with a snapshot that is already stale by the time it reaches the executive team. This tutorial shows how to build […]

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How to Measure Employee Engagement Without Another Survey
Professional header image for informative article: Internal Newsletter: How to Write One Employees Actually ...
Internal Newsletter: How to Write One Employees Actually Read

An internal newsletter is the one channel you own outright: no feed, no algorithm, no gatekeeper. It reaches desk-based and frontline staff, it can carry anything from a safety notice to a benefits reminder, and it is measurable end to end. It is also the channel most likely to be skimmed, archived or filtered out […]

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Internal Newsletter: How to Write One Employees Actually Read
How we use NPS feedback to improve your reporting, insight and overall experience
When we ask customers to complete our Net Promoter Score (NPS) survey, we’re not chasing a number. We’re asking a simple question to support a much bigger goal: understanding how NewZapp is performing in the moments that matter most, and using that insight to make the platform and service easier, clearer and more effective....
How we use NPS feedback to improve your reporting, insight and overall experience
Closing the Internal Communication Gap in UK Further Education
Closing the Internal Communication Gap in UK Further Education
UK Further Education (FE) colleges are among the most complex and mission‑critical institutions in the public sector. They sit at the intersection of education, skills, employability, social mobility and local economic growth. Unlike universities, FE colleges are intensely place‑based and delivery‑focused, serving diverse learner cohorts including 16–18 students, adult learners, apprentices, employers and communities....
Closing the Internal Communication Gap in UK Further Education
What Causes Internal Emails to Miss Staff Inboxes
What Causes Internal Emails to Miss Staff Inboxes
Are your internal emails reaching every member of staff? For communications teams in large organisations, the answer is often less certain than you'd expect. Messages that never arrive at the inbox can undermine trust, delay critical updates, and leave colleagues without the information they need to do their jobs safely....
What Causes Internal Emails to Miss Staff Inboxes
women with her back to the viewer, stood Infront of a waterfall of light
How AI is Transforming Internal Communications
AI is reshaping internal communications, offering efficiency and personalisation while raising ethical concerns. Discover key insights from our latest survey on AI adoption, challenges, and opportunities for internal comms teams...
How AI is Transforming Internal Communications

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Filter Categories

Professional header image for step-by-step guide: How to Reach Deskless Staff With Measurable QR Codes
How to Reach Deskless Staff With Measurable QR Codes
Email alone leaves frontline and deskless staff out of the loop. This playbook shows where to place QR codes, what each one should link to, and how to measure whether anyone acted.
How to Reach Deskless Staff With Measurable QR Codes
Professional header image for informative article: What UK Public Sector Email Updates Platforms Must Prove
What UK Public Sector Email Updates Platforms Must Prove
Public sector stakeholder updates demand more than a send button. This analysis sets out the hosting, data protection and measurement standards a compliant UK email updates platform should meet.
What UK Public Sector Email Updates Platforms Must Prove
Professional header image for educational tutorial: You Said, We Did: Acting on Engagement Survey Results
You Said, We Did: Acting on Engagement Survey Results
Most engagement surveys end as a report to the board with nothing visible on the floor. This post-survey playbook shows how to segment results, choose a few actions worth announcing, and reply through the same channels the survey arrived on.
You Said, We Did: Acting on Engagement Survey Results
Professional header image for step-by-step guide: How to Reach Deskless Staff With Measurable QR Codes
QR Code Campaigns That Reach Deskless Frontline Staff
Email never reaches everyone. Here is how to build a QR code campaign that puts your message on posters, payslips and noticeboards, then tracks what frontline staff actually did with it.
QR Code Campaigns That Reach Deskless Frontline Staff
Professional header image for informative article: Choosing an Internal Comms Email Platform: 9 Questions
Choosing an Internal Comms Email Platform: 9 Questions
Every internal comms email platform demo looks the same because the feature lists are the same. The differences that decide your procurement sit in data hosting, lawful monitoring, engagement evidence and audit records.
Choosing an Internal Comms Email Platform: 9 Questions
Professional header image for comparison analysis: Internal Communications Platform vs Internal Email Software
Internal Communications Platform vs Internal Email Software
Email software sends. A platform measures. This guide draws the line between internal comms email software and a genuine internal communications platform, so UK IC teams know which one to buy.
Internal Communications Platform vs Internal Email Software

NewZapp Internal Communications Blog

Constantly developed and evolved over the last 25 years, NewZapp delivers award winning internal communications for Public and Private organisations.

We love what we do but our passion isn’t just the software, it’s the way our software can transform experiences and engagement. Our dedicated UK based customer success team are driven by your success. If we deliver increased employee engagement through internal communications we know we’re achieving our goals.

An internal communications platform you can trust, our UK based servers and ISO 27001 certification provide you best in class data security and compliance. NewZapp enables you to use your time and resources more efficiently and effectively to focus on messaging and engagement.