Gatton Manor
Gatton Manor have been using newzapp to send email campaigns for 18 months and in that time have seen "a significant growth throughout the business."
Gatton Manor hotel and golf club is set amongst 200 acres of tranquil Surrey countryside in Ockley.
They provide a championship golf course, hotel, conference rooms, restaurant and bar, civil ceremony room and a large function room popular for weddings and functions.
Proprietors of Gatton Manor since January 2005, Patrick and Belinda Kiely have focused much of their
time on the extensive refurbishment and renovation of each department over the last 3 years, to ensure each guest enjoys a pleasant and memorable experience while visiting Gatton.
This year Gatton Manor has won 2 distinguishing awards for its customer service, Patrick and Belinda comment, “It’s a fantastic recognition of the work and attitude of our team, and without them we would not have won this award."
"This is a multi-faceted business with many different types of customers (golfers, conference delegates, wedding guests) having varying requirements. Every day, our team recognise these individual requirements and respond accordingly by welcoming and 
ensuring that our customers enjoy their visit with us."
"From feedback we know that our customers think very highly of our service and we are grateful for their continued support.”
With essentially six businesses rolled into one, they recognised that they needed a marketing tool that allowed it to segment its market place and customise its messages for each segment. They also needed something that was user friendly and would allow them to quantify their marketing activity.
newzapp was the tool they felt gave them these advantages. They have been using the system since February 2007 and in that time Gatton Manor have seen a significant growth throughout the business.
To find out more about Gatton Manor visit their website or contact them.
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